Refund policy

Return & Refund Policy
You can return items within 30 days of receiving your order. Items must be unused, unwashed, and in their original condition.

If you tried something on and it didn’t fit, that’s fine — we accept returns for that. But if the item has been worn daily, damaged, or used, we can’t take it back.

Customers are responsible for return shipping costs.
Refunds will be processed once we receive and check the item. You’ll get your refund through your original payment method. Shipping costs are not refundable.

To start a return, email us at shibui.do.store@gmail.com with your order number and reason.